Support Forum

I used the automatic upgrade feature in my cPanel and ever since then I have not been able to get my banners to work. It does not matter which theme I use, the banners module is not working no matter what.

Here is the error message I always get:
Failed to load module Banners (at function: "clientlogin")

At first I thought it might be be the banner client since the "Create a New Client section looks different now. I tried creating a new client and changing all of the banner to that new client and that did not help. I even checked to make sure that the username and password are correct.

I really need this banner module to start working again.

Is there something I can do to get the banners working, or can you take a look at it (http://www.identitydesign...owledgebase/index.html), or should I try to go back to the old version ?

Does anyone else know how to resolve this? I was told that there should be a Banner module and not an NS-Banner module but the English version I download from here has only an NS-Banner module. I am hoping that there is some remedy available very soon. Until then I am losing money - can I hire someone (an expert at this) to fix this problem for me (someone who is a master with developing in PHP)?

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John B. Thompson
Powerful Websites You Control

I looked at you site and saw banners in the header so it looks like you got it working. In 750 it should be NS-Banners